Once your order has been approved we guarantee you will get your code even if we have to call and give it to you over the phone due to an email problem.
Please contact us if you have any questions
Live Chat and Email Support is available:
Monday - Friday: 4 am - 11 pm PT
Saturday & Sunday: Open 24 Hours PT
All codes will be sent via email after your order is approved. If you do not see your code in your inbox please check all spam filters before contacting us and asking for your codes to be resent as generally the same thing will happen. Emails coming from us will be sent from: support@gametimezone.com
First time customers will be called as soon as your order is received and reviewed by our staff. This call is necessary to reduce fraud. Once you are a verified customer codes will be emailed out as we receive the order.
We average less than 10 minutes for new customers verification phone call and email delivery of the code. However, it can take longer in some instances. We try and make the entire process as fast and as painless as possible. Customers over 30 days old have their codes sent instantly.
Customer service is available in several methods. The primary method is via Live Chat Support in the upper right hand corner of the page. This is a text chat support and does not require any special software. You may also email us at: support@gametimezone.com.