Frequently Asked Questions
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How will I get my code?
All codes will be sent via email after your order is approved. If you do not see your code in your inbox please check all spam filters before contacting us and asking for your codes to be resent as generally the same thing will happen. Emails coming from us will be sent from: support@gametimezone.com
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How do I get approved?
First time customers will be called as soon as your order is received and reviewed by our staff. This call is necessary to reduce fraud. Once you are a verified customer codes will be emailed out as we receive the order.
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How long will it take?
We average less than 10 minutes for new customers verification phone call and email delivery of the code. However, it can take longer in some instances. We try and make the entire process as fast and as painless as possible. Customers over 30 days old have their codes sent instantly.
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How do I contact you?
Customer service is available in several methods. The primary method is via Live Chat Support in the upper right hand corner of the page. This is a text chat support and does not require any special software. You may also email us at: support@gametimezone.com.
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